Disney ‘incorrectly charged’ annual passholders on monthly payment plan

By Katlyn Brieskorn, WFTV.com

July 04, 2020 at 9:27 am EDT

Disney magic kingdom FILE PHOTO: Many Disney passholders on monthly payment plans said they woke up to a big charge: four months of payments on their annual passes. (Handout/Getty Images)

By Katlyn Brieskorn, WFTV.com

July 04, 2020 at 9:27 am EDT

BAY LAKE, Fla. — Walt Disney World announced it is working on refunding annual passholders who may have been overcharged Friday.

Many people on monthly payment plans said they woke up to a big charge: four months of payments on their annual passes.

Disney suspended payments for its annual passholders while it was closed due to the COVID-19 pandemic.

A Disney spokesperson released the following statement:

“Passholders on the monthly payment program were incorrectly charged today. We are in the process of reversing these charges and apologize for the inconvenience this caused.”

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