Ever wonder why the contents of your luggage are sometimes a complete mess when you reach your final destination? This may have something to do with it.
Some baggage handlers have been fired from Orlando International Airport after someone recorded cellphone video of them slamming passengers’ suitcases onto a conveyor belt.
Matthew Campbell, 19, was on board his British Airways flight when he looked out the window and saw three workers tossing the bags onto the luggage carousel. One man is seen raising suitcases over his head before slamming them down. They were unloading a Virgin Atlantic flight that had just landed from overseas.
Campbell tells the Daily Mail: “I saw it out of the window and I couldn't believe it. It was ridiculous. They were throwing the bags and I wouldn't be surprised if people's suitcases and belongings were broken by the way they were hurling them.”
The Greater Orlando Airport Aviation Authority released a statement that providing “safe, secure and excellent customer service is our mission at Orlando International Airport” and that “the employees involved have been removed from working at the airport.”
According to a spokesperson for Virgin Atlantic, they say they are aware of the video and are investigating “to ensure this doesn't happen again.”